Account/Access Issues

If you have a problem with creating an account or with logging in the Convention website (powered by Dryfta), please submit a ticket here.

I cannot log in the Convention website
If you cannot log in the Convention website using your email address and password you created before, it might be that the password you remembered is not th...
Thu, 23 Jul, 2020 at 9:16 AM
How to create an account on the VietTESOL International Convention website?
 VietTESOL International Convention is powered by Dryfta, an all-in-one event management system. Creating an account with Dryfta on the VietTESOL Internatio...
Thu, 23 Jul, 2020 at 11:49 AM
Can I change the email address associated with my Convention account?
Yes, please go to the Convention website at http://convention.viettesol.org and log in using your current email address and password.  On your Dashboard...
Fri, 18 Sep, 2020 at 3:32 PM
I have two different accounts with the Convention, can I have them merged into one?
Yes, please submit a ticket on this Helpdesk and let us know which email you would like to keep and which email you would like to remove. Please see bel...
Fri, 18 Sep, 2020 at 3:35 PM
Error message "This email address already exists in our database." What should I do?
On the Convention website at http://convention.viettesol.org, when you submit a form and receive an error message as in the image below, it means that you A...
Tue, 22 Sep, 2020 at 1:34 PM